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These are following steps for registering the Salesforce Certified Marketing Cloud Consultant CRT-550 Exam.Step 1: Visit to Webassessor Exam RegistrationStep 2: Signup/Login to WebassessorStep 3: Select the onsite proctored or online proctored delivery method of Certification ExamStep 4: Select Date, time and confirm with a payment method
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Salesforce Certified Marketing Cloud Consultant certification is a must-have for anyone who wants to excel in the field of marketing automation. The Salesforce CRT-550 Exam is designed to test the knowledge and skills of candidates in Marketing Cloud implementation, configuration, and management. Passing CRT-550 exam will not only demonstrate your expertise in marketing automation but also increase your chances of getting hired or promoted in the industry.
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NEW QUESTION # 86
A customer is creating a re-engagement campaign. The Campaign only targets subscribers who have had emails fail at send time due to held status within the last 60days. The goal is to send an SMS to the subscribers asking them if they want to update their email address.
What should a consultant recommend to meet the criteria?
Answer: C
NEW QUESTION # 87
Northern Trail Outfitters has a customer login page on their website and wants to use Marketing Cloud to send an email to customers who need to reset their password. The email needs to be sent as quickly as possible. Their web server should receive a notification when the email is sent.
Which solution should they use?
Answer: C
NEW QUESTION # 88
Scenario:
A B2B customer notices they have a large number of subscribers marked as 'Held'. During troubleshooting, they realize these were soft bounces from overwhelming the email servers of many of the small companies with which they do business.
What step(s) should the customer take to move those subscribers back to 'Active'?
Answer: B
Explanation:
The correct answer is C, because:
In Salesforce Marketing Cloud, when a subscriber's status changes to 'Held', it means that Marketing Cloud has suppressed sending emails to that subscriber due to repeated soft or hard bounces.
Users cannot directly edit or re-enable subscribers marked as Held.
Instead, Salesforce Support must be contacted to review and re-enable those subscribers if appropriate (for example, if it was a temporary deliverability issue).
Salesforce official documentation states:
"Held Status: A subscriber is placed on Held status after a threshold of consecutive soft or hard bounces. To reactivate held subscribers, submit a case with Salesforce Support. Users cannot manually reactivate held subscribers themselves." (Source: Salesforce Marketing Cloud - Subscriber Status Overview) Important Points:
* Held status is a safety mechanism to protect sender reputation and avoid deliverability issues.
* Salesforce must verify that it is safe to re-enable these subscribers to prevent risking future blacklistings or IP reputation damage.
Why the other options are incorrect:
* # A. Extract and Import as 'Active':
* You cannot change subscriber status from 'Held' back to 'Active' through data imports - importing won't override Held status.
* # B. Mass update in Contact Builder:
* Contact Builder cannot change the status of subscribers in the All Subscribers list - status is managed at the system level.
* # D. SQL query to update 'Held' to 'Active':
* SQL queries cannot modify system-managed fields like subscriber status in the All Subscribers list.
Additional reference:
"Marketing Cloud Support can reset a subscriber's status to Active after evaluation. Self-service options are not available to update 'Held' statuses." (Source: Salesforce Marketing Cloud Admin Guide - Managing Subscribers) Thus, C is the correct and official answer.
NEW QUESTION # 89
A customer team wants to retarget subscribers who click on links of key items promoted across email campaigns. Click activity will be cross-referenced with subscribers' regional markets on a master subscriber data extension.
What skill set should the customer team have for this solution to be viable?
Answer: C
NEW QUESTION # 90
A financial services customer wants to send email to customers who log in for the first on a new IP. This message should be deployed as fast as possible due to its sensitive content. The message contain information related to the login IP.
What should a consultant recommend to deploy the email?
Answer: D
NEW QUESTION # 91
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