Privacy Policy
Effective Date: [14-10-2024]
At Apixpert, a brand of Cholan Dynamics Private Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website or purchase our courses.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you register, make a purchase, or contact us, we collect personal data such as your name, email address, phone number, billing address, and payment details.
- Account Information: When you create an account, we collect your username, password, and course enrollment details.
- Payment Information: To process payments, we collect payment details (credit/debit card information or UPI), which are securely handled by our third-party payment processor.
- Usage Data: We may collect information on how you access and interact with our website. This includes your IP address, browser type, pages visited, and the time spent on those pages, using cookies and similar tracking technologies.
2. How We Use Your Information
We use the collected data for the following purposes:
- To Provide and Improve Our Services: We use your personal information to process your course enrollments, deliver content, and manage your account. This helps us improve our course offerings and website functionality.
- Payment Processing: Your payment information is securely used to process transactions for course purchases. We use trusted third-party payment gateways to ensure your data is protected.
- Customer Support: We use your information to respond to queries, provide customer support, and assist with any technical issues related to the course or website.
- Marketing and Communication: With your consent, we may send you promotional emails regarding new courses, special offers, and updates. You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
- Legal and Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except under the following circumstances:
- Service Providers: We may share your information with third-party service providers that assist us with payment processing, website hosting, email delivery, and other operational tasks. These providers are obligated to protect your data.
- Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect the rights, safety, or property of Apixpert, Cholan Dynamics Private Limited, or others.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, including:
- Essential Cookies: These are necessary for the functioning of the website (e.g., to process payments or authenticate users).
- Analytics and Performance Cookies: We use these to collect information on how users interact with the site, helping us improve its functionality and content.
You can control cookie settings through your browser, but please note that disabling cookies may impact the functionality of the site.
5. Data Security:
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure payment gateways and encryption technologies to safeguard your data.
6. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements. Once your data is no longer needed, we securely delete it from our systems.
7. Your Rights:
As a user, you have the following rights concerning your personal information:
- Access: You can request a copy of your personal data that we hold.
- Correction: You have the right to request the correction of any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to any legal obligations for retaining it.
- Withdrawal of Consent: If you have provided consent for marketing communications, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at contact@old.new.apixpert.com.
8. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data.
9. Contact Us:
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Company Name: Cholan Dynamics Private Limited
Brand: Apixpert
Email: contact@old.new.apixpert.com
Phone: +91 8667311125